As the end of 2016 rapidly approaches on the horizon, many businesses will be reflecting on the previous 12 months and planning for the forthcoming year. Taking the opportunity to review what worked, what didn’t and formulating how to repeat or improve on their successes in the future, is a vital part of business growth.
Here at NGI Finance our overarching goal for 2016 was to continue to offer the highest quality Business Finance Services available. In addition to that though, we set ourselves an ambitious growth target of 25% which we are delighted to say that we achieved. What we are most proud of though is the fact that an incredible 60% of our growth, has come from repeat business, something which all organisations dream of.
We also attribute some of our growth to the ongoing development of our product portfolio. For some time, we have felt that there are a lack of companies offering a first-class, flexible approach to mortgages thus, following extensive market research, we were pleased to launch our highly popular Residential Mortgage (www.ngiresidential.co.uk) service in 2016.
We believe that outstanding customer service is at the core of our success. Each and every member of our team recognises the value of delivering a high-quality product and the importance of first class support for our customers. The fact that this is then recognised and rewarded by new business from them is incredibly gratifying.
So, our primary aim for 2017 is to continue to deliver first-class service to underpin our high-quality products, which include:
- Asset Finance
- Business Loans
- Commercial Mortgages
- Residential Mortgages
- Invoice Finance
- Property Development Finance
We hope that other businesses can benefit from the message that has so clearly emanated from our success in 2016; value your customers and they will value you in return.
We would like to wish you and your families a very Merry Christmas and a happy, healthy and prosperous New Year.